Privacy Policy

Last Updated: [05-02-2026]

Aditi Sanctum (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, process, and safeguard your personal information when you access or use our website, services, or any related platforms. By using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with this policy, you should discontinue using our services.

When you register on our website, contact us, make purchases, or use our services, we may collect personal information such as your name, email address, phone number, billing and shipping address, payment-related details, and any other information you voluntarily provide. This information is used to provide services, process orders, communicate with you, and improve user experience.

While using our services, you may share additional information such as booking details, service preferences, uploaded documents, communication records, or other content necessary for service delivery. This data is stored securely and used solely for operational and service-related purposes.

We may also automatically collect technical information including your device type, operating system, browser type, IP address, login information, website interaction data, and usage patterns. This information helps us maintain system security, monitor performance, and enhance website functionality.

Our website may use cookies, web beacons, and similar technologies to improve user experience, analyze traffic, personalize services, and remember user preferences. Third-party service providers such as analytics or advertising partners may also use cookies to display relevant advertisements. You can control cookie settings through your browser preferences.

We use the collected information to deliver and manage our services, process payments and transactions, provide customer support, improve platform performance, send service updates, and where legally permitted, send marketing or promotional communications. We also use information to maintain website security and prevent fraud or misuse.

We do not store sensitive payment details such as debit or credit card numbers on our servers. All payment transactions are processed through secure and trusted third-party payment gateways that follow industry-standard data protection practices.

We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted service providers who assist in website hosting, payment processing, analytics, marketing support, customer service, or technical maintenance. These service providers are obligated to maintain confidentiality and use the information only for authorized purposes.

We may disclose personal information when required by law, legal proceedings, government authorities, or to protect our legal rights, prevent fraud, enforce policies, or ensure the safety of our users and platform.

In case of business restructuring, merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity in compliance with applicable data protection laws.

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, or loss. However, no internet-based service can guarantee absolute data security.

We retain personal information only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements. Users may request account deletion by contacting our support team. Upon deletion requests, we will remove personal data within a reasonable timeframe, although backup data may remain temporarily for technical or legal purposes.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external websites, and users are encouraged to review their respective privacy policies before sharing information.

Depending on applicable laws, you may have the right to access, correct, delete, or restrict processing of your personal information, and withdraw consent where applicable. Requests related to personal data can be made using our contact details.

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after such updates constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact Aditi Sanctum through the contact details provided on our website, including email, phone, or registered business address.